Hansen Surfboards Returns & Exchanges
At Hansen Surfboards, we want you to be completely satisfied with your gear; if your purchase doesn't meet your expectations, you can return most items in original condition within 30 days of delivery.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization.
Pack Your Gear
Carefully place the items in their original packaging, ensuring all tags are attached and hardware is included to qualify for a full refund.
Ship It Back
Print your prepaid shipping label, secure it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing